HELP! My online order was canceled and I need some pointers.?

I placed an order on Friday at 0verst0ck.c0m for a xxx video camera, I used a coupon code that I searched for on the internet that took off $90.00 and made the offer a really good one. I then proceeded to post the great deal on a website forum and got others interested in the product.



On the following day Saturday, my order was mysteriously canceled. I called customer service and they informed me that the fraud department canceled the order. I tried calling the fraud department but they did not answer my call over the weekend. I awoke early Monday morning and discovered an email that indicated that my order had been canceled, due to "lack of information being provided." It was a very short 3 sentence email.



I wanted to take the first step and make sure I got my money back, it hasn't posted back to my bank account yet. But I plan on calling the fraud department as soon as it returns payment to demand that I get my order reinstated for the price I placed it at and for the product as advertised. Is this doable?



I want to know your take on this, and please be helpful, please no one liner zingers. I tried to make this post discrete because you never know if they are looking.HELP! My online order was canceled and I need some pointers.?
You can request it, but if they have none of those items left, they won't be able to do it.



And if there really was fraud, they won't do it, either.HELP! My online order was canceled and I need some pointers.?
They have every right to cancel your order. Maybe you didn't provide your correct billing address? It is for a camera, which is a HOT item which fraudsters purchase all of the time. Is the coupon you used good ONLY for first-time customers, and if so, are you REALLY a first-time customer? Could be due to coupon fraud...